May 2007 1,000,000 Registrations Call 24-7 Ltd are proud to announce our 1,000,000th claim registration. All involved with the establishment of the company see this as milestone in our ongoing development. Glen Taylor Operations Director was quoted as saying “this is a huge milestone for our company.
March 2007 Collin Morris Promotion. Call 24-7 has a proven track record of utilising its best asset, its existing staff, and wherever possible recruiting from within.
Glenn Taylor
At Call 24-7, We employ a team dedicated to making contact with such claimants as soon as
possible after an accident has occurred. We can offer a full accident repair
service, free courtesy car or when necessary, hire cars at competitive rates.
Call 24-7 has a specialised Third Party Unit to handle all aspects of these claims. The key objective is to reduce the quantum of the claim against clients and/or insurer. This is crucial in controlling and reducing the claims cost ratio and ultimately saving money. As with claims for own damage, attending to the Third Party vehicle as swiftly as possible is essential to controlling costs. The claims capture team specifically serves this purpose. Call 24-7 is currently capturing over 60% of all eligible claims.
Upon notification of the fault claim, the innocent party is contacted and the offer of vehicle repairs made. The Third Party repair process is then controlled by Call 24-7 motor engineers in our repair network where discounts on labour and parts have been negotiated. We also ensure that only incident related damage is attended to. This will result in significant savings.
Replacement courtesy cars will be provided by our repair network to the Third Party curtailing the need for hire, loss of use and loss of earnings. The Third Party’s need for solicitors and accident management companies is negated, removing the potential for inflated personal injury and credit hire claims. Brokers and clients are not troubled by Third Parties approaching them direct. Our technicians are able to contact the innocent Third Party within minutes of the fault claim being reported.
