May 2007 1,000,000 Registrations Call 24-7 Ltd are proud to announce our 1,000,000th claim registration. All involved with the establishment of the company see this as milestone in our ongoing development. Glen Taylor Operations Director was quoted as saying “this is a huge milestone for our company.
March 2007 Collin Morris Promotion. Call 24-7 has a proven track record of utilising its best asset, its existing staff, and wherever possible recruiting from within.
Ian Griswold - Chairman
Call 24-7 is a Motor Insurance Claims Outsourcing Company delivering a complete claims solution to clients, brokers and insurers,
based in Marple, Cheshire. Call 24-7 owns and operates a 220-seat call centre which is staffed 24 hours a day to provide a superior claims service customised specifically for our many and varied clients’ requirements.
We currently process approximately 95,000 claims per annum for various insurer clients. Acting under delegated authority, we have the expertise to accept/reject or settle claims as agents for our insurers. This authority typically empowers Call 24-7 to contact third parties under various pro-active claim capture schemes. We have a policy of continuous training for both new and existing employees to ensure our already high standards are maintained.
Speed is essential to an efficient claims service. The first priority is to ensure that repairs are authorised as swiftly as possible to minimise loss of use. Therefore, it is crucial that new claims are reported as quickly as possible. This facility is available via our 24-hour claims helplines.
24 Hour, 365 day call centre
Insurer's own dedicated enquiry lines
Immediate sanction and provision of courtesy vehicle
Latest technology and electronic linking provides fast on-screen data for swift
claims management
